Right of Withdrawal

You have the right to withdraw from this contract within fourteen days without providing any justification.

The withdrawal period will expire after fourteen days from the day on which you or a third party indicated by you, other than the carrier, acquires physical possession of the goods.

To exercise your right of withdrawal, you must notify us (CANISEGUROS - Owner: Kimberly Grönwoldt, Avd. Ciudad de Cádiz 2 G, 04740 Roquetas de Mar, Province of Almería, Spain) of your decision to withdraw from the contract through an unequivocal statement (e.g., a letter sent by postal mail or email). To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Consequences of Withdrawal

If you withdraw from this contract, we will refund all payments received from you, including delivery costs (except for additional costs resulting from your choice of a delivery method other than the least expensive standard delivery option offered by us), without undue delay and in any event no later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such a refund using the same means of payment as you used for the initial transaction unless you have expressly agreed otherwise; in any case, you will not incur any fees as a result of the refund.

We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is earlier.

You must return or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you communicate your withdrawal from this contract. The deadline is met if you send back the goods before the period of fourteen days has expired.

You will bear the direct cost of returning the goods.

Liability for Diminished Value

You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.

Exclusion of the Right of Withdrawal

The right of withdrawal does not apply to contracts for the supply of goods that are made to the consumer's specifications or are clearly personalized (e.g., custom-made products or individually adapted products). Please also refer to the store's indications, which clearly state in the product descriptions which goods are returnable, potentially returnable, or non-returnable.

Therefore, the right of withdrawal only applies to stock products (clearly indicated).